Privacy Policy
Unlimited Building Solutions
Last updated: 2026-08-07
1. Introduction
Unlimited Building Solutions (“UBS”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains what personal information we collect through our website at unlimitedbuilding.com (the “Site”), how we use and disclose it, and the choices available to you. It is intended to comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), applicable provincial privacy legislation, and applicable United States state privacy laws.
By using the Site or submitting information to us, you agree to the practices described in this Policy.
2. Who we are and how to reach us
Unlimited Building Solutions 817 Brock Rd., Unit 8, Pickering, Ontario, Canada
Email: info@unlimitedbuilding.com Phone: 905-420-4860
If you have questions about this Policy or how we handle your personal information, please contact us using the details above.
3. Personal information we collect
3.1 Information you provide directly
When you complete a contact or quote request form, email us, or call us, we may collect:
- Name
- Company or organization name
- Email address
- Telephone number
- Project location
- Details about your project or enquiry
- Any other information you choose to include in your message
If you become a client, we may also collect information necessary to deliver and administer the work, including billing contacts, site access details, and project correspondence.
3.2 Information collected automatically
We do not use website analytics software and do not track visitor behaviour across the Site.
Our web hosting provider maintains standard server logs, which may record:
- IP address
- Browser type and operating system
- Pages requested and date and time of request
- Referring website
These logs are generated automatically as part of operating and securing the Site. We use them only for security, troubleshooting, and maintaining service availability. See Section 7 for information about cookies.
3.3 Information we do not collect
We do not knowingly collect sensitive personal information through this Site, including government identification numbers, financial account details, health information, biometric data, or information about racial or ethnic origin, religious beliefs, or sexual orientation. Please do not submit such information through our forms.
4. Why we collect personal information
We collect and use personal information for the following purposes:
- To respond to enquiries, quote requests, and other communications
- To prepare estimates, proposals, and contract documentation
- To deliver, administer, and support construction and renovation services
- To maintain records of our business relationships
- To improve the content, performance, and usability of the Site
- To comply with legal, regulatory, insurance, and contractual obligations
- To send you information you have requested or, where permitted, information about our services
We will not use your personal information for a new purpose without obtaining your consent, unless required or permitted by law.
5. Consent
Under PIPEDA, we obtain your consent before collecting, using, or disclosing your personal information, except where the law permits or requires otherwise.
Express consent is obtained when you submit a form, request a quote, or subscribe to communications from us.
Implied consent may be relied on where the purpose is obvious and you voluntarily provide the information — for example, providing your phone number so we can call you back.
Withdrawing consent. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. To do so, contact our Privacy Officer. Withdrawing consent may limit our ability to provide services to you.
6. How we share personal information
We do not sell your personal information. We do not share your personal information with third parties for their own marketing purposes.
We may disclose personal information in the following circumstances:
Service providers. We use third-party providers who process information on our behalf, including website hosting, email delivery, analytics, and cloud storage. These providers are contractually required to protect your information and use it only for the purposes we specify.
Subcontractors and project partners. Where necessary to deliver a project, we may share relevant contact and project information with subcontractors, suppliers, consultants, or insurers.
Legal and regulatory. We may disclose personal information where required by law, court order, or regulatory authority, or to establish, exercise, or defend legal claims.
Business transactions. In connection with a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction, subject to appropriate protections.
7. Cookies and tracking technologies
The Site uses a small number of cookies and similar technologies. We keep this to a minimum.
We do not use analytics cookies, advertising cookies, or tracking pixels. We do not use third-party marketing or profiling tools.
The cookies currently in use are set by our website platform (WordPress) and page builder (Elementor) and are necessary for the Site to operate correctly and securely, or to remember that you have seen our cookie notice.
Embedded content. We may in future embed third-party content such as videos. Embedded content behaves as if you had visited that third party’s website directly, and those providers may set their own cookies. We will update this Policy before introducing such content.
You can control cookies through your browser settings, including blocking or deleting them. Disabling strictly necessary cookies may prevent parts of the Site from working.
Where we introduce cookies that are not strictly necessary, we will obtain your consent first where required by applicable law.
8. Cross-border transfer of information
We are based in Ontario, Canada. Some of our service providers store or process information on servers located in the United States or other countries.
Personal information stored outside Canada may be accessible to courts, law enforcement, and national security authorities in those jurisdictions under their applicable laws.
By providing personal information to us, you acknowledge this transfer. If you have questions about our practices in this regard, contact our Privacy Officer.
9. Data retention
We retain personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by law, contract, insurance requirements, or applicable limitation periods.
Enquiries that do not result in a project are generally retained for up to five (5) years. Project records are generally retained for at least five (5) years following completion, consistent with applicable limitation periods, warranty obligations, insurance requirements, and contractual commitments. Some records may be retained longer where required by law or by the terms of a specific contract.
When personal information is no longer required, we securely destroy, erase, or anonymize it.
10. Safeguards
We maintain physical, organizational, and technological safeguards appropriate to the sensitivity of the information, including:
- Secure hosting and encrypted transmission (HTTPS)
- Access controls limiting information to those who need it
- Confidentiality obligations for staff and service providers
- Regular software updates and security maintenance
No method of transmission or storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.
11. Your rights — Canada
Under PIPEDA and applicable provincial legislation, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Withdraw consent, subject to legal or contractual restrictions
- Request information about how your personal information has been used and to whom it has been disclosed
To exercise these rights, contact our Privacy Officer. We will respond within 30 days, or notify you if an extension is required. We may ask you to verify your identity before responding.
Complaints. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca or 1-800-282-1376.
12. Your rights — United States residents
If you are a resident of California, Colorado, Connecticut, Virginia, Utah, or another U.S. state with applicable privacy legislation, you may have the following rights:
- Right to know what personal information we collect, use, and disclose
- Right to access a copy of your personal information
- Right to delete personal information, subject to exceptions
- Right to correct inaccurate personal information
- Right to opt out of the sale or sharing of personal information, and of targeted advertising
- Right to non-discrimination for exercising your privacy rights
- Right to appeal a denial of a request, where applicable
We do not sell personal information, and we do not share personal information for cross-context behavioural advertising.
To exercise these rights, contact our Privacy Officer using the details in Section 2. We will verify your identity before processing your request and will respond within the timeframe required by applicable law. You may designate an authorized agent to submit a request on your behalf, subject to verification.
13. Electronic communications
We comply with Canada’s Anti-Spam Legislation (CASL) and the U.S. CAN-SPAM Act.
We will only send commercial electronic messages where we have your express or implied consent, or where an exemption applies. Every commercial message will identify us, include our contact information, and provide a working unsubscribe mechanism. You may unsubscribe at any time.
14. Third-party links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any website you visit.
15. Children's privacy
The Site is intended for a business audience and is not directed to children. We do not knowingly collect personal information from individuals under the age of 16. If you believe a child has provided us with personal information, please contact our Privacy Officer and we will delete it.
16. Changes to this Policy
We may update this Policy from time to time. The revised version will be posted on this page with an updated effective date. Material changes will be brought to your attention where required by law. Your continued use of the Site after changes are posted constitutes acceptance of the revised Policy.
17. Contact us
Questions, concerns, or requests regarding this Policy should be directed to:
Unlimited Building Solutions 817 Brock Rd., Unit 8, Pickering, Ontario, Canada
Email: info@unlimitedbuilding.com Phone: 905-420-4860